The Lost Art of Customer Service

The Lost Art of Customer Service

When I was considering this blog topic, I thought I should write about something more personal. The thing is… I take customer service very personally. These days, you can buy or sell anything on-line. They are converting to order taking robots at McDonald’s. I saw a...
Networking

Networking

I attended an event at the local chamber of commerce today. It was more or less a workshop on Networking 101, and it made me think of the importance of good old face to face meetings… remember them? I know that we’re supposed to use all this technology we have at...
What’s Holding You Back?

What’s Holding You Back?

We don’t all strive for greatness. Some people are content to just put one foot in front of the other. Getting through the day is important, but it that all there is? I think that most of us can agree we need to do a better job with keeping all our plates spinning....
Considering Corporate Culture

Considering Corporate Culture

I was putting my thoughts together for this article, and I thought I would do some field research. I asked someone for one word that came to mind when they think about “Corporate Culture”. Their one word was “integrity”. I thought that was encouraging and went on to...